Refund and Exchange Policy

Welcome to www.theanuranjan.com! This Refund and Exchange Policy outlines the terms and conditions regarding refunds and exchanges for products purchased through our website, including both domestic and international orders.

1. Refund Policy:

Domestic Orders:

We offer a hassle-free refund policy for domestic orders. If you are not completely satisfied with your purchase, you may request a refund within 3 days of receiving your order.

To be eligible for a refund, the item must be unused, unworn, and in its original condition with all tags attached. It must also be in the original packaging.

As a part of our refund process, customers are required to provide an unboxing video clearly showing the condition of the item being returned. This video serves as proof of the item's condition at the time of return and helps expedite the refund process.

Refunds will be issued to the original payment method used for the purchase. Please allow 10 to 12 business days for the refund to be processed and reflected in your account.

International Orders:

Due to the complexities of international shipping, we may not be able to offer refunds for international orders. However, we strive to provide exceptional customer service and will do our best to address any issues or concerns you may have with your order.

If you believe you are eligible for a refund for an international order, please contact our customer service team to discuss your situation.

2. Exchange Policy:

Domestic Orders:

We offer exchanges for domestic orders if you wish to exchange your purchase for a different size, colour, or style. Exchanges are subject to product availability.

To request an exchange, please contact our customer service team within 3 days of receiving your order. We will provide you with instructions on how to return the item for exchange.

The item must be unused, unworn, and in its original condition with all tags attached. It must also be in the original packaging.

As part of our exchange process, customers are required to provide an unboxing video clearly showing the condition of the item being returned. This video serves as proof of the item's condition at the time of return and helps expedite the exchange process.

Once we receive the returned item and verify its eligibility for exchange, we will ship the replacement item to you. If the requested item is not available, we will issue a refund to the original payment method used for the purchase.

International Orders:

Due to the complexities of international shipping, we may not be able to offer exchanges for international orders. However, we strive to provide exceptional customer service and will do our best to address any issues or concerns you may have with your order.

If you wish to exchange an item for an international order, please contact our customer service team to discuss your situation.

3. Colour Variation Policy:

Please note that colour variation may occur due to differences in monitor settings and lighting conditions. We make every effort to accurately represent the colours of our products in our product images and descriptions. However, we cannot guarantee that the colour you see on your screen will exactly match the actual product colour.

Therefore, we do not offer refunds or exchanges for colour variation issues.

4. Return Shipping:

For both domestic and international returns and exchanges, customers are responsible for the cost of return shipping unless the item received is defective, damaged, or incorrect.

We recommend using a trackable shipping method and purchasing shipping insurance for your return package. We cannot guarantee that we will receive your returned item, and we are not responsible for items lost or damaged during return shipping.

5. Contact Information:

If you have any questions or concerns about our Refund and Exchange Policy or the handling of your return or exchange, please contact our customer service team.

By email: contactus.anuranjan@gmail.com

By phone number: +91 9547226135

By visiting this page on our website: “ Anuranjan ”

Our customer service team is available to assist you with any inquiries related to refunds, exchanges, or any other aspect of your shopping experience.

By placing an order on www.theanuranjan.com, you agree to abide by the terms and conditions outlined in this Refund and Exchange Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any updates or changes.